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FITNESS AND BOXING PRODUCTS:
AJBXNG cannot exchange or refund any physical products due to hygiene reasons. (regulation 28(3)(a), CCRs).
If you have any questions, please email firstname.lastname@example.org
For any failed deliveries such as incorrect address and parcels not collected from your depot, you will be only be refunded for the products and not for the delivery cost incurred.
Please see our terms and conditions on returns below:
Return labels are only for faulty items or incorrect items sent to you, if you have not received a return label in your parcel please contact our support team immediately with your order number and email address you used to purchase the order. We can send you return label electronically to your email address.
For any faulty items please contact the support team, with your order number, faulty product name and a picture of the faulty item. You would find a paid return label in your parcel and behind your package you would see the return address stated.
Unfortunately, there is no exchanges on the clothing due to limited stock available. Full refunds are available within 28 days of purchase.
Once we have received your order and there is no issues, refund takes 5-10 working days to your original payment. You will be sent a confirmation email to let you know we have received your order and to confirm refund has been processed.